• Police Verification
  • MANISH KHAN
  • 13-Mar-2025

How to Use Bihar Citizen Portal for Online Services

The Citizen Portal is an online platform designed to provide easy access to various police and government services without requiring physical visits to a police station or government office. Through the portal, citizens can file complaints, check FIR status, apply for police verification (for tenants, maids, drivers, and employees), obtain character certificates, track lost and found items, and pay traffic fines. The portal enhances transparency, efficiency, and convenience, ensuring faster processing of requests. It is a crucial part of the Crime and Criminal Tracking Network & Systems (CCTNS) initiative, which aims to modernize policing and improve public service delivery. By using the Citizen Portal, individuals can save time, reduce paperwork, and access essential services from the comfort of their homes.

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What is Citizen Portal in India?

Good communication between the common people and the state government in an easy way and transparently. The Citizen Portal in India is an online platform provided by state police departments to enable citizens to access various police-related services without visiting a police station physically. It is part of the Crime and Criminal Tracking Network & Systems (CCTNS) initiative, launched by the Ministry of Home Affairs, Government of India, to modernize policing and improve service delivery.

Key Features of the Citizen Portal:

1.    Lodging Complaints Online – Citizens can file complaints without visiting a police station.

2.    FIR Status Tracking – Check the status of registered First Information Reports (FIRs).

3.    Verification Services – Online verification of tenants, domestic helpers, drivers, and employees.

4.    Character Certificate – Apply for police-issued character certificates.

5.    Missing Person Search – Access databases to find details of missing persons.

6.    Traffic Violation Details – Check traffic fines and challans issued against vehicles.

7.    Arrest & Case Status – Information on arrests and case investigations.

8.    Senior Citizen Registration – Special services for senior citizens needing police assistance.

9.    Lost & Found Reports – Report lost items or find recovered items.

How to Access the Citizen Portal?

•    Visit the state-specific police website (e.g., Bihar Citizen Portal, Delhi Citizen Portal, Maharashtra Citizen Portal).

•    Register using your mobile number and Aadhaar (if required).

•    Select the desired service and submit the necessary details.

•    Track your request through an Application ID.

The Citizen Portal ensures transparency, efficiency, and easy accessibility of police services to the general public, reducing the need for in-person visits to police stations.

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Importance of Police Verification

Police verification is a crucial process that helps ensure security, trust, and legal compliance in various personal and professional situations. Here’s why it is important:

1. Crime Prevention & Safety

•    Helps in identifying individuals with a criminal background before hiring them as maids, drivers, tenants, or employees.
•    Reduces risks of theft, fraud, or other crimes by verifying an individual's history.

2. Legal Compliance

•    Many organizations, landlords, and government bodies require police verification to comply with the law.
•    For example, renting a house without tenant verification may lead to legal complications if the tenant is involved in illegal activities.

3. Employment & Identity Verification

•    Companies, especially in sensitive sectors like banking, security, IT, and healthcare, conduct police verification to ensure they hire trustworthy employees.
•    Helps in avoiding identity fraud by ensuring the provided credentials are genuine.

4. Visa & Passport Applications

•    Police verification is a mandatory step in passport issuance to verify the applicant’s criminal record and residential details.
•    Many countries also require a Police Clearance Certificate (PCC) before issuing a visa for work or residence.

5. Tenant & Domestic Worker Screening

•    Landlords verify tenants to avoid renting properties to fraudsters, criminals, or anti-social elements.
•    Homeowners conduct verification for maids, cooks, and drivers to prevent potential threats like theft or harm to family members.

6. Background Check for Sensitive Jobs

•    Government jobs, security agencies, and private organizations dealing with confidential data often require police verification before hiring.
•    Ensures that employees handling sensitive information have a clean record.

7. Protection of Businesses & Institutions

•    Businesses use police verification to avoid hiring individuals with fraudulent intentions.
•    Educational institutions verify staff members to ensure the safety of students.

8. Trust Building

•    A verified individual gains credibility, making it easier to secure jobs, housing, and travel approvals.
•    Adds peace of mind for landlords, employers, and homeowners.

Police verification is a vital security measure that safeguards individuals, businesses, and society from potential risks. It ensures that only credible, law-abiding individuals gain employment, residence, or legal approvals, promoting a safer and more secure environment for all.

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How to Use Bihar Citizen Portal

Now you can get information about how you can apply for any problem. And you can also know what services are available through Citizen Portal. So, first of all, Bihar has such a huge population. It is 13 crores. Plus, Bihar has so many police stations. Even after having so many courts, so many lakhs of cases are pending till date. Therefore, there should be better communication and so that problem cases do not increase.
The main objective of Citizen Portal is that whichever state's Citizen Portal you can open and see some common services. There are some non-PG online police verification.

How can you do document verification?
How do you request for character certificate?
How to do driver and security guard verification online?
How to do police verification?


And there are many other things. So, according to this, my request is that you should go directly to the portal. See how many services are there that you require. Apply for them according to that.


You have to go inside the portal. There are so many categories for different verification services. You should first know who should get police verification done?

We should first be clear about this.

Here it is mentioned background check for employment, that is, whoever is part timer, full timer in your house, whoever is helping you in your organization, it is important to get police verification done for the employee. It is also important to get background verification done.

Second, security clearance, security clearance means if someone is going for a job outside India, then it is very important to get police verification done and along with that it is also important to get background verification done.
Now coming here, residential verification is done. So what is residential verification? You are getting clarity from these things that we have.

The maid inside the house, the tenant, the security guard who helps us in the society, part time full time, it is very important and necessary for them to get police verification done. Also, you should know one important thing, if you do not get it done, what is your problem? What problem can it be?
There is a provision under section 188 IPC, if you keep a tenant on rent in your house, then if you do not get the verification done, in case of any incident, you will be liable for similar liability and you may also face any problem. This section has been changed recently in section 223 BNS section 2 2 3, now it has been changed, so it is clearly mentioned about the online portal, so raise a question in your mind, why police verification?
Every state government has an online portal there are many services, so why are we telling you this benefit.

You should take up this and in this regard, a lot of incidents have happened in every state, one or two incidents.

what is the common background checklist of the states.

If you do background verification of any employee, then what all things should be checked inside, you should know this easily and understand it.
First of all, his present address, permanent address, previous address, if it is any address, then address verification should be done.
Second, he should do a reference check.

Third identity check means Aadhar card, voter card, passport, driving license, even PAN card.
Third,  get the identity check done, then you will come to know that the candidate you are keeping with and giving him the job is the right candidate, he is not giving any fake document along with him. What happens to him, his criminal record is checked. Criminal history should be minimum 5 to 10 years within 5 to 10 years. Whether he has any criminal history or not. If he has any criminal background, then there can be some problem later onwards. So, it is very important to check criminal history.

Employment verification: What is employment verification?

Suppose a candidate is coming to join a company, how much salary was he getting from the previous company, for how many years was he working, what is his behaviour, whatever details he has shared with you, are they correct or not, whether he is presenting them to you in a correct manner, that also needs to be checked. What is his educational qualification? At the time of submitting the educational qualification, you should also see that. Is the achievement correct or not? Whatever service document is being provided, is it fake or original?
Education verification is also required. What is credit history? Credit history means that the credit is financially stable.
 
If it is not there, the financial stability will not be stable. He will not be able to do his work properly. There will always be tension. The output will not be high. You all know this. And on the other opposite side, a landlord who is on rent and a candidate is not financially strong. The rent is Rs. 20,000, 30,000, 50,000 from any city or area. So after some time he is not able to pay and ultimately the landlord will suffer a loss. Whatever commitment he has will not be fulfilled. So, during the non-verification time, what does the landlord do? The landlord gives him credit. History is also checked, so see, there are many checks, I tried a little bit to check some.

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Our Specialization:

What are we doing, what service are we providing, what service can we provide, can we support you, so tell us beforehand that we have been working for 14 years, you can see here, the four mentioned here is B2B, which means business to business and here, we do the background verification of employee only, it is simple.
Whatever MNC company, multi-national company, startup, small medium company, whatever company it is, we get the background verification of the employee done, it is a simple thing.
The second thing is that we get the self-verification of the employee done. The employee gets interested and comes to us. Give me a self-verification certificate. Get my self-verification done. We are giving the certificate of cell verification after verification. He can show it at the job. He can also get the verification done in that company.

Red Check

Red check is also a unit. We have a dedicated team that specially provides services to solve the burning problem between land load and tenancy. We have launched a portal.

There is an app. We have launched this portal. What is this?

Let's say it has four models. Instant agreement. Rent agreement will be done instantly without stem paper. Second, with stem paper.
Background verification will be done instantly in a single click. Whatever monthly transaction, whatever payment you are making at this time, it will be recorded. When was the payment given? At what time was the payment given? How much is the pending balance? You will get a complete report of what was in the house earlier, what was damaged or not, when were you leaving it, how will I send you a notice to the tenant, I will talk to him about the settlement, then there is a transparent communication where a healthy good relationship will be formed between the landlord and the tenant, there will be no problem in the long term, today you can list the property together, you can put it on rent online, we can publish what you can do through the portal, there will be a discussion between the tenant and the landlord, there will be no problem, so you can rent the property online, this is also free of cost, the transaction is also free of cost, only for the minimum to minimum one is the negotiable price of the rent agreement and the verification price is very minimum, it is a simple thing I have tried to give you clarity about the Red Check unit and team, so what is our specialization, what you can see, is a simple matter, in any small-medium company, the document management document is there like regular

Oazkst

Oazkst is one stop solution for document management and verification and basically, it is a very important documents like offer letter, permanent letter, invoice, quotation, agreement, so many documents are being physically stamped, so here digital stamp will be applied, the signature will also be digital, the government also accepts digital signature, you all know, so a document management platform where you can share documents, manage invoices on a long term basis, you don't have to search anywhere, you will have the app inside, you can access it anytime, anywhere

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How to use portal

See the portal is simple one basic thing you need to know one basic thing whichever portal of the state government you are looking at, when the portal will be closed, when the portal will not be open, when the maintenance will be done, this is not in our hands, it is not in your hands, it is in the hands of the state government which service will be open and which service will be closed will also depend on state to state government citizen portal but basically the way to use it is simple you all know only.

for what you have to do a registration, you have to login, after logging in your account will be created, you have given your passport, only after giving the passport you will see a dashboard, you will see which service you want to avail, which service you want to know, then the detailed dashboard information will be available, after that you will access the service which you have selected Whatever you need, you gave the information to it, then what did you submit, whatever requirement was asked, photo, document, etc., whatever details were there, whatever form was filled up step by step, after that you are tracking it, that is, you are following up on it, when my report can come, what result can come, what feedback can come, then you can track it because you have got the dashboard user ID password, you can see it, along with that, if there is some help desk inside the portal, some notification, some such process, then you have to turn on the notification, there you can get help, message or send some email, so that's it, how to use the portal is a common.
You have to go to the nearest police station offline. You have to fill up and come from there. Your work will be done in this case. If the work is not done then we have given the link below. Sorry, whatever your mail ID, whatever your phone number is, you can connect with us. We will try to give you the right suggestion and service.

Reach us at 4SL Background Check for more detail or any problem you face for your requirement to verification for tenants, drivers, house maid, security guards.

Also watch our video https://www.youtube.com/watch?v=FNm5LZhOjuc  on YouTube for detail discussion about how to access Bihar Citizen Portal to your need.

author
Sonali Sahoo

Student

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You might also have Few Questions

  • What services are available on the Bihar Citizen Portal?

    The portal provides services like birth/death certificates, caste certificates, income certificates, land records, and various government schemes.

  • How can I apply for certificates on the Bihar Citizen Portal?

    You can register on the portal, select the required service, fill in the application form, upload necessary documents, and submit it online.

  • How can I check the status of my application?

    You can track your application status by logging into the portal and entering your application number in the ‘Track Status’ section.